T-Mobile customers can add Protection when they make a qualified T-Mobile device purchase, completed repair, lease or finance – or up to 30 days later – in a T-Mobile store, online or by calling their T-Mobile Team of Experts.įollow T-Mobile’s Official Twitter Newsroom to stay up to date with the latest company news. Live tech support via the Protection app on iOS and Android.JUMP!® Upgrades - T-Mobile customers get the latest and greatest device sooner. Hardware service coverage, such as a mechanical breakdown, included with unlimited claims.Unlimited screen protector replacement - if it breaks, get a new one, and we’ll even put it on for you.Accidental damage, loss, and theft coverage - including next business day replacements.Starting at $7 (+ tax) per month, Protection also includes: These new benefits top an already-packed list of device protections loaded into Protection. This is more than the industry standard of just three claims per 12 months. T-Mobile’s upgraded Protection, provided by Assurant, will now cover up to five claims per year. Repairs will be completed with some of the most highly-credentialed mobile repair technicians in the industry - that use only manufacturer-approved parts and are committed to fast and reliable service. Starting November 1, customers with Protection can check the T-Mobile Store Locator to find an authorized location and then use the online appointment tool (coming soon!) to get same-day repairs right inside a T-Mobile store. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country. T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come. New in-store authorized repair locations.SeptemT-Mobile (NASDAQ: TMUS) today announced it will soon offer in-store same day device repairs at 500 stores across the country – with more on the way – and is adding new Protection® benefits for customers, all starting November 1, 2021.
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